Refund & Cancellation Policy
We understand that plans may change. Please read our cancellation and refund policy carefully:
- Cancellations by Customer
Flight/Hotel/Package cancellations are subject to the respective airline, hotel, or supplier policies.
SB Travelz may charge a service fee in addition to supplier cancellation charges.
Refunds (if applicable) will be credited within 7–14 working days after deduction of applicable charges.
- No-Show Policy
No refunds will be issued for no-shows (failure to board/check-in).
- Modifications
Date/Name/Booking modifications are subject to airline/hotel rules and may involve additional charges.
- Cancellations by SB Travelz
In rare cases of overbooking, technical errors, or non-availability, SB Travelz reserves the right to cancel a booking and provide a full refund.
